You should also go through client testimonials of the outsourcing company, discuss intellectual property protection measures, and set up a smooth communication channel for a better experience.
Project Management and Governance: Define project milestones, deliverables, and timelines in a well-defined project plan. Also, establish clear governance mechanisms, including roles and responsibilities of both the client and the outsourcing partner. It is important to regularly review project progress, monitor key performance indicators, and address any issues promptly.
Quality Assurance and Testing: Define quality standards and ensure that the outsourcing partner follows rigorous testing processes. You need to implement regular quality checks, code reviews, and testing activities to maintain the desired level of quality. Also, incorporate feedback loops and continuous improvement mechanisms to address any quality concerns.
Post-Development Support and Maintenance: Discuss post-development support and maintenance services with the outsourcing partner. Ensure a clear understanding of the support level, response times, and issue resolution processes. It is advised to define service level agreements (SLAs) for ongoing support and maintenance activities.